Terms and Conditions

1. Parties and Scope

These Terms and Conditions ("Terms") constitute a binding agreement between you ("Client," "you") and Olux.lu S.à r.l.-S, a société à responsabilité limitée simplifiée registered in Luxembourg, operating under the brand Olux Media ("we," "us," "Company").

These Terms govern your access to and use of the Olux Media platform, including our website, advertising services, analytics dashboard, APIs, and any related services (collectively, the "Service"). By creating an account or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms.

2. Description of the Service

Olux Media is a digital advertising platform that enables businesses to reach high-intent buyers through cookieless, privacy-first advertising on the Olux marketplace. The Service includes:

• Advertising campaign creation, management, and optimisation
• Real-time analytics and performance reporting
• Audience insights and geographic targeting
• REST API and webhook integrations
• Agency and multi-client management features

3. Account Registration

To use the Service, you must register an account by providing accurate and complete information about yourself and your company, including your company legal name, VAT number, and business registration number. You represent and warrant that:

• You are authorised to act on behalf of the company you register
• All registration information you provide is truthful and current
• You will keep your credentials confidential and are responsible for all activity under your account
• You will notify us immediately of any unauthorised access to your account

We reserve the right to verify the information you provide and to reject or suspend any account that contains inaccurate or fraudulent data.

4. Fees and Payment

Certain features of the Service require payment. By purchasing a paid plan or advertising campaign, you agree to pay all applicable fees as displayed at the time of purchase. Payments are processed securely by Stripe.

• All prices are quoted in euros and exclude VAT unless otherwise stated
• Invoices are generated automatically and available for download from your account
• Fees are non-refundable once an advertising campaign has begun delivery, except where required by applicable law
• We reserve the right to change our pricing with 30 days' prior notice

5. Advertising Content and Acceptable Use

You are solely responsible for the content of your advertisements. All advertising content submitted through the Service must comply with applicable laws and regulations, including Luxembourg and EU advertising standards. You agree not to use the Service to:

• Publish misleading, deceptive, or fraudulent advertisements
• Promote illegal products, services, or activities
• Infringe upon the intellectual property rights of third parties
• Distribute malware, attempt to gain unauthorised access, or interfere with the operation of the platform
• Artificially inflate metrics such as views, clicks, or conversions

We reserve the right to reject, remove, or suspend any advertisement or account that violates these rules, without refund.

6. Agency Accounts

If you register as an agency, you may manage advertising campaigns on behalf of your clients. You are responsible for ensuring that your clients comply with these Terms. Any markup or pricing you apply to your clients is between you and your clients; we are not party to those arrangements. Agency accounts are subject to the same obligations and restrictions as standard accounts.

7. Intellectual Property

All rights, title, and interest in the Service — including its design, software, features, trademarks, and documentation — belong to Olux.lu S.à r.l.-S and are protected by Luxembourg and international intellectual property laws.

You retain ownership of the content you submit through the Service (advertisements, images, text). By uploading content, you grant us a non-exclusive, worldwide, royalty-free licence to host, display, and distribute that content solely for the purpose of delivering the Service.

8. Analytics Data and Reporting

The analytics and performance data provided through the Service are based on our proprietary measurement methodology using cookieless technology. While we make every reasonable effort to provide accurate data, we do not guarantee the absolute accuracy or completeness of analytics reports. Campaign performance may be affected by factors outside our control.

9. Service Availability

We strive to keep the Service available at all times but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible. We shall not be liable for any downtime, data loss, or interruptions caused by circumstances beyond our reasonable control.

10. Limitation of Liability

To the maximum extent permitted by Luxembourg law:

• Our total aggregate liability for any claims arising from or related to the Service shall not exceed the total fees paid by you in the 12 months preceding the claim.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

11. Termination

Either party may terminate the relationship at any time. You may close your account by contacting us at [email protected]. We may suspend or terminate your account immediately if you breach these Terms.

Upon termination, your right to use the Service ceases immediately. We may retain data as required by Luxembourg law (see our Privacy Policy for retention details). Any outstanding fees remain payable.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Grand Duchy of Luxembourg, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be submitted to the exclusive jurisdiction of the courts of Luxembourg City.

13. Changes to These Terms

We may modify these Terms at any time. We will notify you of material changes at least 30 days in advance by email or through a notice on the Service. Your continued use of the Service after the effective date of revised Terms constitutes acceptance.

14. Contact Information

For any questions about these Terms and Conditions, please contact us:

Olux.lu S.à r.l.-S
Steinfort, Luxembourg
Email: [email protected]